Merchant Success Associate

About this role

Our Story   Hello there. We’re Zopa.   We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!  We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.  If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife We're hiring a Merchant Success Associate to support and develop a portfolio of merchant partnerships across our Payments business. This role sits within the Payments team and plays an important part in helping merchants succeed, ensuring they have a smooth experience with Zopa from onboarding through to ongoing growth. You'll work closely with merchants to build strong relationships, understand their needs, and help them get the most from our products and services. Along the way, you'll collaborate with teams across Sales, Product, Engineering, Risk, Compliance, Finance and Operations to deliver a seamless merchant experience. This is a fantastic opportunity for someone looking to build a career in Payments, fintech, relationship management or commercial account management. We're open to candidates from a range of customer-facing backgrounds who are excited to learn, develop and make an impact.

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